Shipping Policy

Thank you for shopping with us! Here’s everything you need to know about our shipping process:

Order Processing Time:

Please allow 2-3 business days for order processing. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Timeframe:

Standard shipping typically takes between 7 to 15 business days. Delivery times may vary depending on your location and any unforeseen circumstances.

Shipping Rates:

We offer competitive shipping rates based on your order's destination and weight. Shipping costs will be calculated at checkout before you finalize your purchase.

Tracking Your Order:

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our shipping carrier's website.

International Shipping:

At this time, we only ship within the United States. We hope to expand our shipping services internationally in the future.

Order Modifications:

If you need to modify your order or shipping address, please contact us within 24 hours of placing your order. We will do our best to accommodate your request, but once an order has been shipped, we cannot make changes.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged in transit, please contact us immediately. We will work with our shipping carrier to resolve the issue promptly.

Contact Us:

If you have any questions about our shipping policy or need further assistance, please don’t hesitate to contact us at info@shopzenbrella.com. We're here to help!